Nikki is the Chief Growth Officer at Copia Global, a fast-growing Kenyan based company providing e-commerce services to all – regardless of location, income or access to the internet. She is responsible for sales, marketing and customer care and has overseen the growth of the organisation from a small start-up to a significant operation. Prior to Copia, Nikki served as the Director of Operations – East Africa for Bridge International Academies in Kenya. Both organisations work with low income customers and she enjoys the challenge of developing innovative, financially sustainable business models for this underserved consumer base. Nikki has over 20 years of experience in general management positions in organisations around the globe. She has worked for Google, Expedia, Intrawest and BHP Billiton across six continents including significant time in Australia, US, Canada, UK and Chile.